More than 20 years of diversified experience in the administrative and customer service fields.
Project Management, Data Research and Compilation, Query Testing, Global Transparency Reports, Customer and Financial Reports (CTMS data validation), Sponsor Liaison, Sponsor Documentation (files, records, and reports), File Review and Audit, Information Coordination and Tracking, System/Project Updates and Maintenance (databases, time lines, tracking tools, project plans), Meeting Planning, Travel Arrangements, Budget/Project Tracking, Problem-Solving, Time Management and Communication.
Global Aggregate Spend Reporting Coordinator, Quintiles
Researched and compiled data to ensure compliance with Open Payments (the Sunshine Act) and performed query testing in PeopleSoft Financials. Created detailed customer reports utilizing Excel containing complex formulas. Ran financial reports utilizing CTMS (Clinical Trial Monitoring System) for data validation. Worked with sponsors to discover their reporting needs. Built and ran global transparency reports for 22 customers based on customer’s requirements. Worked with project teams to validate/gather needed data and create new, innovative efficiencies. Helped establish and maintain all sponsor documentation (files, records, and reports as per the scope of work and SOPs) and assisted with periodic review/audit of files for accuracy and completeness. Supported coordination and tracking of all information, communications, documents, materials, and supplies for assigned sponsors. Supported the updating and maintenance of internal systems, databases, tracking tools, time lines, and project plans with sponsor specific information.
Administrative Assistant, R&D Clinical, Salix Pharmaceuticals
Provided administrative support including maintaining filing system, faxing, copying, scanning documents, and shipping via FedEx. Coordinated travel arrangements, passport renewals, and visa requests. Managed calendars and scheduled and planned on-site and off-site meetings. Prepared meeting minutes and action items, as needed. Prepared, submitted, and reconciled expense reports with card statements.
Administrative Assistant, Boniva Marketing, GlaxoSmithKline
Provided administrative support including maintaining filing system, faxing, copying, scanning documents, supplies, mail, and shipping via FedEx. Coordinated travel arrangements. Managed calendars and scheduled meetings. Prepared, submitted, and reconciled expense reports with card statements. Helped manage departmental budget and project commitment tracking. Maintained copy approval schedule via QuickPlace. Coordinated conference calls, face-to-face, and WebEx meetings between brand team and co-promote company.